The Chinese symbol for crisis is also the symbol for opportunity. Many times in life, we experience situations that confront us with an apparent crisis; yet a crisis is also a call to action— it is an opportunity to have a breakthrough, a healing or new realization. A problem calls us to find a solution. Some years ago, the old Coronado Hotel in San Diego was in the process of being renovated. The plans called for the installation of new elevators. The hotel janitor complained to the architects, "If you put those new elevators inside the lobby, the lobby will be in shambles for months." "How would you do it?" one architect asked sarcastically. "I would put the elevators on the outside of the building," replied the janitor. And that's what they did. When faced with a crisis remember the Chinese symbol: crisis and opportunity are one.